SupportOps v1

Support Without The Noise

Diagnose, bundle, route, resolve. Pick context once and get deterministic next actions instead of fragmented channel triage.

Get Help Create Casefile

Smart Router

Two decisions only: issue category and execution surface.

1. Where are you stuck?

2. Where does it happen?

Quick Fix

Core / App Runtime

Verify build compatibility, app freshness, and startup cache integrity.

    Support Pack

    Bundle diagnostics first. Contact second.

    Primary (when available)

    Use the bundled diagnostic command to generate a sanitized support package with suggested fixes. 

    spore doctor --bundle --workspace "<workspace-path>"

    If spore is not on your PATH, run a deterministic fallback with the app-bundled binary. 

    /Applications/Spore.app/Contents/MacOS/spore link-cli
    /Applications/Spore.app/Contents/MacOS/spore doctor --bundle --workspace "<workspace-path>"

    Fallback Commands

    If bundle mode is not yet available in your build, run these diagnostics in order. 

    spore reindex --workspace "<workspace-path>"
    spore doctor --workspace "<workspace-path>" --json
    spore show <id> --json --workspace "<workspace-path>"

    If spore is unavailable on PATH, run spore link-cli first, or use /Applications/Spore.app/Contents/MacOS/spore as the command prefix.

    Casefile Generator

    Generate structured markdown and hand it off via email.

    Generated Output

    Press "Generate Casefile" to preview markdown.

    FAQ

    Where are my prompts stored?
    Promptfiles are plain .spore.md files in your workspace. Default path is ~/Documents/Spore.
    Which providers are supported?
    Spore supports openai, apple, and auto. On macOS 15.1, auto mode falls back to OpenAI when Apple Intelligence is unavailable.
    What if Raycast cannot detect Spore?
    Run spore link-cli, then set CLI path to /Applications/Spore.app/Contents/MacOS/spore and run spore reindex --workspace "<workspace-path>".
    How do I escalate faster?
    Attach a generated casefile and include a support pack path produced by spore doctor --bundle (or fallback diagnostics).